How We Work
The MotionTemps work environment is both comfortable
and focused. Clients hire MotionTemps to create,
format, edit or customize stylish and vivid training
documents, materials or presentations. They also
hire us to maintain their presence on the web.
Therefore, MotionTemps strives to create a working
environment where the Client feels comfortable
clearly stating the desired service and the anticipated
deadline for completion. MotionTemps will make
every attempt to meet that deadline in a timely
fashion, and MotionTemps will notify the Client
if the desired service cannot be completed on
time.
Work Status
Carolyn D. Davenport-Moncel, president of MotionTemps.
She is a virtual assistant and manager. She works
as an independent contractor. She owns MotionTemps,
LLC, is responsible for her own taxes (foreign,
federal, state, and local income taxes, FICA,
and state unemployment and disability insurance),
works from her own office, uses her own equipment,
sets her own hours and bills the Client for services
performed through MotionTemps. MotionTemps also
reserves the right to perform services for other
Clients when business conditions permit.
Office Hours
MotionTemps now serves clients in both Chicago
and Paris. For that reason, MotionTemps keeps
two sets of business hours. For customers in the
United States ONLY, the hours of operations are
from 7 AM - 2 PM CST (Chicago); 8 AM - 3 PM
EST (New York), Monday through Friday. For
customers in Europe, the hours of operations are
from 9 AM - 5 PM CET (Paris), Monday through
Friday.
Weekend Services
Weekend and emergency after-hour services are
available but may require an additional 25 percent
markup charge.
Holidays
There will be times when the MotionTemps office
will be unreachable, however, prior notice will
be given to the Client. The MotionTemps office
will be closed to observe the following Christian
and National holidays: New Year's Day, Dr.
Martin Luther King Day, Easter, Memorial Day,
Fourth of July, Bastille Day, Assumption, Labor
Day, Armistice Day, Thanksgiving and Christmas
Day.
Invoices
MotionTemps bills its Clients twice per month
- on the 15th and 28th. Hourly rates are billed
in quarter-hour increments and monthly rate packages
are available. Payment is due within 14 days of
receiving the invoice. All overdue amounts will
bear an interest rate of one percent (1%) per
month. Additionally, MotionTemps reserves the
right to terminate all further work until all
overdue invoices are paid in full. All work completed
will be outlined in detail on the invoice.
Fees
Occasionally during the course of a project,
MotionTemps may incur some out-of-pocket expenses.
These expenses will be kept to a minimum. Out-of-pocket
expenses on the client's behalf will be added
to the client's invoice.
Referral Program
MotionTemps, LLC does offer payment for referrals.
Please contact
us to learn more about becoming a Referral
Partner or download
and submit the referral contract today.
