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Columbus Business Owner and Parisian Assistant Prove Virtual Outsourcing is More Than Fad

 

PARIS, August 13, 2003 - Carole Nicolaides of Progressive Leadership, Inc., a Columbus-based executive coaching firm, sits at her office desk jotting down all of the projects that marketing assistant, Carolyn Moncel, must complete this week. Although the tasks list seems ordinary – editing the company newsletter, and drafting sales letters - the work relationship between the two women couldn't be more unusual because Moncel works 4,000 miles away from her home office in Paris.

 

Carolyn Moncel is a virtual assistant and president of MotionTemps, LLC. She services clients throughout the Midwest as well as in Paris. Her company, along with hundreds of others like it, is part of an exciting trend sweeping the small-business world - outsourcing administrative and marketing services to virtual assistants.

 

A Virtual Assistant or (VA) is a highly skilled professional who works as an independent contractor. When businesses partner with them, they only pay for the time actually spent working on a project rather than an employee salary or an expensive staffing agency retainer fee. The VA is a business owner also and is responsible for taxes, training, healthcare, insurance - overhead costs that make hiring an employee expensive. The "virtual" part means that the VA doesn't have to be present on-site in order to oversee projects. VAs work from their home offices and projects can be handled over the phone, by fax, or even over the Internet via e-mail.

 

Through her own consulting practice, Nicolaides also participates in the virtual outsourcing revolution. Born in Greece, raised in Germany and educated in France before moving to the United States, Nicolaides is a knowledge management specialist, branding strategist and corporate trainer. She launched Progressive Leadership, Inc., in 1999 and often works with her clients via Teleclass sessions, which are hour-long meetings conducted by phone. Her e-learning seminars serve as an alternative way for companies throughout the Midwest to outsource their training in the hopes of providing their employees with much-needed skills while keeping costs low.

 

Moncel, a former marketing manager, originally conceived the idea for her business in July 2001 while living in her hometown, Chicago, IL. She started a new career in order to spend more time with her pre-school-aged daughter. When her French husband, accepted a job offer in October 2002 and moved the family to Paris, Moncel decided to expand her company rather than close shop.

 

"When Carolyn told me that her family had to move to Paris, I was surprised but not worried," said Nicolaides, whom Moncel met back in November 2001 when Progressive Leadership was also based in Chicago. "I was confident that we could continue working together because we had always worked virtually.”

 

In fact Nicolaides has only met face-to-face with Moncel on two occasions even though they have been partnering on projects for almost two years. Despite the trans-Atlantic move, the work relationship between Nicolaides and Moncel remains largely unaffected. From Paris, Moncel launches marketing campaigns and handles new business development opportunities for Progress Leadership, Inc.

 

Improvements in technology allow the two businesswomen to integrate projects seamlessly, swap and download files, chat by Instant Message and even talk by Internet phone - still at a fraction of what it would cost Nicolaides to hire a full-time marketing employee to work in her office.

 

“Rather than ending a successful relationship, I just coached her through the most difficult parts of the move by phone and e-mail sessions,” commented Nicolaides. “I wanted to make sure Carolyn could continue working without her business experiencing any major interruptions," commented Nicolaides. With Nicolaides’ help, MotionTemps continues to thrive and within months has become the premier English-speaking virtual assistance practice in Paris.

 

Nicolaides also understands Moncel’s drive to succeed better than anyone. Faced with a similar situation one year ago, Nicolaides moved her company from Chicago to Columbus after her husband accepted a position at Bank One. Using her MBA background, she successfully transformed her own business to meet the needs of local corporations.

 

As midwestern corporations still struggle to achieve productivity in a recovering economic climate, Columbus companies now look to Progressive Leadership, Inc. to provide cost-effective solutions for increasing employee morale through coaching.

 

"Carole and I have more than a Client/Vendor relationship because not only are we friends, but we also treat the other person’s company as an extension of our own company,” said Moncel. “We are proof that virtual outsourcing can work and that the trend is here to stay.”

 

About Carole Nicolaides

 

Carole Nicolaides is president and founder of Progressive Leadership, Inc., an executive coaching firm based in Columbus, OH. For more than 12 years Nicolaides, who is fluent in four languages (Greek, German, French and English), has been managing people and change programs for some of the largest companies in healthcare and the high-tech industries. Progressive Leadership, Inc., specializes in helping companies – both big and small – implement sound knowledge management and employee retention practices. Her company remains committed to developing managers into leaders, transforming departments into successful teams and providing the tools to build business success through human growth. Contact Carole Nicolaides at (614) 477-6749, by e-mail, or visit the website.

 

About MotionTemps, LLC

 

Launched in 2001, MotionTemps, LLC is a virtual assistance and communications firm with offices in Chicago and Paris. The company specializes in providing complete project coordination, administrative assistance and marketing communications support to home-based professionals, small-business owners, non-profits and small-to-midsize consulting firms. The company has further expanded its presence into the European marketplace by providing an emergency service to English-speaking business travelers in need of administrative support during their stay in Paris.

 

Contact Carolyn Moncel toll free at (877) 818-3864, by e-mail or visit the web site's newsroom.

 

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